What We Do - Some of Our Popular Services!


  • Analyze company computing resources and needs for planning and budgetary purposes.
  • Advise on hardware and software acquisitions and upgrades.
  • Hardware: Purchasing, install, configure, repair and upgrade supported hardware (new computers, memory upgrades, printers, etc.) for workstations


  • Coordinate networking needs including applications for new connections.
  • Install and configure networking hardware and software.
  • Software: Install, configure and troubleshoot supported software. Install non-supported software on request but without troubleshooting.

Preventive Maintenance:

  • Perform regularly scheduled checkout and preventative maintenance on supported machines.

Service Calls:

  • Respond in-person, by remote support, by phone or email to trouble calls from supported customers.


  • Proactively monitor network and servers for potential issues
  • OG2 will maintain remote support tools, OG2 will maintain a helpdesk software to track and document issues.
  • OG2 will maintain monitoring tools to monitor connectivity, virus, spyware and malware on the supported workstations.

What do we know?

We know a lot! Most importantly, we know that we can't possibly know everything. We have trusted partners that help us with those things we don't know.


We mine Electronically Stored Information (ESI) for legal purposes.

Service Desk

Complete 24/7 service desk solution with personalized on and off site support for your entire organization.

Total Solutions

We can handle everything you need- from installation, cabling and hardware to everyday IT Support needs.

Get Help Now

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remote access